Last updated: 06/02/2026

At Joon Dog Tours, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Who We Are

Joon Dog Tours is a France-based tourism company offering guided tours for travelers, including dog-friendly experiences and human-focused tours.

Website: https://joondogtours.com
Contact: via our Contact page
Data Controller: Joon Dog Tours

2. Personal Data We Collect

We may collect and process the following personal data:

  • Name, email address, and phone number
  • Booking and reservation details
  • Billing information related to your order
  • Messages sent via contact forms, email, WhatsApp, or social media
  • Information you voluntarily share about your dog (such as size, age, or special needs)
  • Technical data such as IP address, browser type, device information, and pages visited
  • Cookie and analytics data

We only collect data that is necessary to provide our services properly.

3. How We Use Your Data

Your personal data is used to:

  • Process and manage bookings and orders
  • Communicate with you before, during, and after your tour
  • Adapt tours to your needs, including dog-related requirements
  • Manage payments and invoices
  • Improve our website, services, and user experience
  • Comply with legal and administrative obligations

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent
  • The performance of a contract (booking a tour or service)
  • Legal obligations
  • Legitimate interests (service improvement, security, communication)

5. Payments

Payments on our website are processed securely through:

  • A secure connection to our French bank (LCL) for card payments (Visa and other accepted cards)
  • PayPal

Joon Dog Tours does not store full payment card details on its servers. All payment transactions are handled securely by the payment providers.

6. Third-Party Services

We use trusted third-party services to operate our website and services, including:

  • Website hosting
  • Payment providers
  • Google Analytics and Google Search Console (for website performance and analytics)

These services only receive the data necessary to perform their function and are required to comply with applicable data protection laws.

7. Cookies & Analytics

Our website uses cookies and similar technologies to:

  • Analyze website traffic and performance
  • Understand user behavior and improve content
  • Ensure proper website functionality

We use Google Analytics to collect anonymous statistical data. You can manage or disable cookies through your browser settings. A cookie consent popup will allow you to accept or reject cookies when visiting our website.

8. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal requirements.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us via our website.

10. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

11. External Links

Our website may contain links to external platforms such as WhatsApp, Instagram, or PayPal. We are not responsible for the privacy practices of these third-party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. The updated version will always be published on this page.

13. Contact

If you have questions about this Privacy Policy or how we handle your personal data, please contact us via our Contact page.